FAQ: I’ve just upgraded the macOS on my Mac and now TypeIt4Me has stopped working. How do I get it running again?

If you were using TypeIt4Me 5.2.x (or older) and your Mac has just updated to macOS 10.15 (Catalina), macOS 10.14 (Mojave), macOS 10.13 (High Sierra) or macOS 10.12 (Sierra) , you’ll find the app will no longer run. This is due to changes Apple has made to the OS over the years. You’ll need to upgrade to the latest version of TypeIt4Me, which is fully compatible with Catalina. Mojave, High Sierra and Sierra.

If you already have a more recent version of TypeIt4Me that’s supposed to work in Catalina, Mojave, High Sierra and Sierra but has stopped expanding your abbreviations, don’t panic. Just follow these simple steps and TypeIt4Me ought to work normally again.

1: Open System Preferences

2: Click Security & Privacy

3: Click on the Privacy tab

4: Click on the Accessibility section in the column on the left

5: Click the padlock button in the bottom left-hand corner and enter your administrator password if required

6: Over on the right, locate TypeIt4Me in the list of apps that are allowed to control your computer

7: *Untick* the checkbox next to TypeIt4Me, then *tick it again* and close System Preferences

8: Restart your Mac and relaunch TypeIt4Me.

TypeIt4Me in the Accessibility section of Security & Privacy system preferences
If it still doesn’t work after that, repeat the process above, but when you get to step 7 instead of ticking and unticking the checkbox next to TypeIt4Me, *remove* TypeIt4Me from the list completely (using the minus button) then re-add it manually and restart your Mac. You can re-add it by dragging the TypeIt4Me app back onto the list from your Applications folder.

This should unblock TypeIt4Me; if it doesn’t, get in touch with us via our contact page, providing as much information about your system setup as possible. We’ll do everything we can to figure out what’s wrong and help get you up and running again.

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